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Welcome to the Viruswarning forums.  All your original content has been ported to the new forums as  well as new content and additional opportunities to interact with the authors of Viruswarn.com.  You can always access old content at www.leedrake.com/forum .  You may find some formatting was lost in the conversion and the older versions of the posts to be more readable....

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Subject: JRE problem can cause lockup in Powerchute

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Author Messages
Lee Drake
Posts:238

08/18/2005 10:51 PM  
What it is Powerchute version 6.0, typically installed on Windows servers to work with APC Uninterruptible Power Supplies, will fail in a rather spectacular manner after 8/16/2005. The software will fail to allow the server to shut down, will make boot up take up to an hour, and can lock you out of your control panel. Booting into safe mode may be the only way to remove the software from your system. It's critical that Powerchute 6 be uninstalled from any Windows Servers and be replaced by version 7 or better for continued operation and protection of your UPS power supply and server. The problem is caused by an expirations of the Java Runtime Edition that the powerchute software is written in. The expiration causes the software not to run properly. I am not sure if the vulnerability affects Novell or Linux versions of Powerchute, but it's probably safest to upgrade those as well. If your machine won't boot - follow the instructions in the knowledgebase link. What to do The update of the software will fix the problem. Users of Powerchute Business Edition 6 should update to 7.0.4 per the link below. Users of Windows NT versions should upgrade to 7.0.2 per the link below. If you have PowerChute Business Edition Deluxe 6.x you should call technical support at Powerchute to receive a new copy. This update only applies to the server edition of powerchute, and will generally not affect home users, or users that only use the Windows XP, 2000 or NT built in UPS signalling (simple signalling). Additional Information Link to PCBE 7.0.4 Downloads: http://www.apc.com/tools/download/software_comp.cfm?sw_sku=SFPCBE704 For Windows NT Customers, please download version 7.0.2: http://www.apc.com/tools/download/software_comp.cfm?sw_sku=SFPCBE702 For PowerChute Business Edition Deluxe 6.x customers, please contact our technical support team at 800-890-4272 NOTE: Versions 7.0 and higher are not affected by this JRE retirement. Knowledgebase link: http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_sid=q2ApQmKh&p_lva=&p_faqid=7202&p_created=1119891241&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDMzJnBfcGFnZT0x&p_li= This concludes this Viruswarning notice. Lee Drake Aztek Computer Solutions, Inc. 274 Goodman Street North Suite B269 Rochester, NY 14607 www.azcomputer.net ldrake@azcomputer.net Phone: 585-242-2060 Fax: 585-242-9441 Cell: 585-509-0284
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Forums > Viruswarning Forum > Viruswarning archive > JRE problem can cause lockup in Powerchute



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